Refund Policy
At Sharemarket Academy, we are committed to providing high-quality financial education. We understand that sometimes a course might not meet your expectations, and we offer a transparent refund policy to ensure a risk-free learning experience.
1. 24-Hour Refund Window
If you are not satisfied with the course, you can apply for a full refund within 24 hours of your purchase. No questions asked!
2. Eligibility Criteria for Refund
To prevent misuse of our digital content, refunds are subject to the following conditions:
- Watch-time Limit: The refund is only applicable if you have consumed less than 10% of the total course content.
- Study Materials: If any downloadable resources (PDFs, eBooks, Strategy Sheets) have been accessed or downloaded, the course will no longer be eligible for a refund.
3. Non-Refundable Cases
Refunds will not be processed in the following scenarios:
- Requests made after the 24-hour window from the time of purchase.
- If more than 10% of the course videos have been watched.
- For Live Workshops or Webinars once the session has started.
4. How to Request a Refund?
To initiate a refund, please send an email to sharemarketacademy1008@gmail.com with the following details:
- Full Name
- Registered Email ID
- Order ID / Receipt of Purchase
- Reason for Refund (Optional, but helps us improve)
5. Refund Processing
Once your request is approved, the refund will be processed back to your original payment method.
- Note: A small transaction fee (2-3%) charged by the payment gateway may be deducted from the total refund amount.
- The amount will reflect in your account within 5 to 7 working days, depending on your bank’s policy.
